Frequently asked questions
If your question isn’t covered here, email us and a member of the technical team will reply within one business day.
We ship within the United States only. We do not ship internationally, and we do not ship to addresses outside the US.
We ship same-day for orders placed before 2 PM PST. Standard delivery is 2-3 business days across the US. You’ll receive a tracking number by email as soon as your order ships.
Shipping is free on all orders over $199. Orders under that amount are charged a $14.99 shipping rate.
All orders are shipped with cold packs in insulated packaging to help protect product integrity in transit. We recommend refrigerating your order promptly upon arrival.
Yes. Our COAs include HPLC purity data, mass spectrometry confirmation, and appearance testing. You can find the Certificate on the product page.
All our peptides are tested by independent third-party labs and consistently achieve 99%+ purity.
For short-term storage or upon receipt, refrigerate sealed vials at 2°C to 8°C, protected from light and moisture. For longer-term storage, keep them frozen, typically at -20°C or below. Once a vial has been prepared in solvent, the resulting solution should be kept refrigerated and protected from light. Always handle and store materials under standard laboratory protocols.
Lyophilized (freeze-dried) vials remain stable for up to 24 months when stored frozen at -20°C, and should be refrigerated at 2°C to 8°C for short-term storage or upon receipt. After preparation in solvent, solutions should be refrigerated at 2°C to 8°C and protected from light, with a recommended analytical window of 30 days for in vitro stability.
We accept major credit/debit cards and cryptocurrency.
Due to the nature of research compounds and strict quality control requirements, we cannot accept returns on opened or used products. We do make exceptions for orders that arrive damaged or defective, or when the wrong product was shipped, provided you report the issue within 48 hours of delivery. Approved claims are resolved with a full refund or a replacement shipment. See the full Shipping & Return Policy.
No. All products sold by Alma Research Labs are strictly intended for laboratory research and development purposes only. They are not drugs, foods, dietary supplements, or cosmetics, are not intended for diagnosis, treatment, cure, or prevention of any disease, and have not been evaluated by the FDA.
Our products are sold exclusively for laboratory research use by qualified researchers, institutions, and organizations. By placing an order, you confirm that you are purchasing solely for research purposes and not for personal, human, or veterinary use.
Email support@almapeptides.com. Our US-based team is glad to help with orders, COAs, shipping, and procurement questions.